With over 25 years experience in the mortgage and banking industry, including the last 20 with The Bank of Castile, Diana is known for providing excellent customer service and a worry-free mortgage process from start to finish. She specializes in new home construction, manufactured housing, first-time homebuyers and financing for self-employed borrowers.
Diana is a 1997 graduate of Buffalo State College, and a 2016 Leadership Wyoming graduate. She is a member of the Mortgage Bankers’ Association, Buffalo Niagara Board of Realtors, Greater Rochester Association of Realtors.
“I live and work in the community I serve and I truly enjoy helping my neighbors and fellow community members obtain their homeownership dreams,” she says.
Lisa has worked in the banking industry for 25 years including the last 20 years as a mortgage loan officer. She has been a mortgage loan officer at The Bank of Castile for the past 15 years. Whether she’s working with first-time homebuyers or facilitating a construction loan in Genesee county. Lisa lists "customer service" as her top priority. "I want everyone to know that I am available at any time – including nights and weekends – to speak with prospective homebuyers or to answer my customer’s questions," Lisa says. Lisa is a member of Mortgage Bankers Association, Buffalo Niagara Association of Realtors and a 2015 graduate of Leadership Genesee.
Kevin M. LoCicero
Kevin M. LoCicero joined Tompkins Bank of Castile in 2017 as a Mortgage Loan Originator for Monroe, Wayne, and Ontario Counties. His primary responsibilities include business development and marketing initiatives to promote the Bank’s residential loan products with the goal focused on total quality satisfaction. Kevin’s offices are at 179 Sully’s Trail, Suite 200, and 3140 Monroe Avenue in Pittsford.
Prior to joining the Bank, Kevin was the Agency Manager and Vice President – Marketing of New York Bankers Title Agency West, LLC and Tier One Settlement Services, LLC, its Pennsylvania entity, owned by the Bank since its inception in 2000. In that role, he led the Agency’s daily marketing, financial operations, marketing support to lending staff, and development of marketing programs for the Agency’s three main business lines – title insurance, settlement services, and the facilitation of §1031 like-kind exchanges.
With more than 30 years’ experience in mortgage lending and 10 years with the Bank of Castile, Cindy prides herself with superior customer service. Whether it is your first home or your third home, Cindy will make the process as easy as possible for you.
If you are a first time homebuyer, Cindy will take the time to explain the process and terminology so you are confident to know you qualify for your first home. If there are grants available, she will guide you to see if you can qualify for them as well.
Cindy is a member of The Mortgage Bankers Association.
Josephine Valderrama joined Tompkins Bank of Castile in 2019. She brings with her over 17 years’ experience in the mortgage industry along with a vast knowledge of the Buffalo Real Estate market. Josephine excels in providing personalized customer service while producing effective results. “My number one priority is helping my client achieve their dreams of home ownership,” said Josephine. “I am looking forward to bringing the Tompkins culture, community focus, and over 150 years of experience to the Buffalo area.” She is a member of the Women’s Council of Realtors in Buffalo Niagara and the Buffalo Niagara Association of Realtors, Inc.