Mortgages

Tompkins Bank of Castile has a reputation as experts in personal lending services and we work with each customer to determine the best loan for their needs.

We offer the following:

  • Easy online application process that allows you to check the status of your loan any time online, 24 hours a day. 
  • Numerous loan options to meet your specific needs, including fixed and adjustable rate mortgages, special programs and more. 
  • Free pre-qualifications so you can look for your home knowing what you can afford.  
  • Quick approval so you can close on your dream home quickly. Visit our what to expect section when applying with us.
  • Check out today’s rates and sign up for our free rate watch service that provides up-to-date rate information via email so you can decide when to apply.  
  • Personal assistance from a local Mortgage Officer
  • Online resources with frequently asked questions, loan calculators, glossary of terms and more.
  • Investment property financing, cash out and no cash out refinances and construction loans

Our Mortgage Officers can help you choose the mortgage that is right for you. Visit any branch office or click here to request additional information.

Other Loans:
Home Equity 
Personal and Vehicle Loans 
Overdraft Protection 
Credit Cards 

 

Requests for information and Notices of Error, including Qualified Written Requests

If you wish to request information or assert an error relating to the servicing of your mortgage loan, including any Qualified Written Requests, you must use the address below and include your name, your mortgage loan account number, property address and a statement of either the information you are requesting or the error you believe has occurred:

Loan Servicing
P.O. Box 6569
Ithaca, NY  14851

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