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Access your accounts

Anytime. Anywhere.

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Lost/Stolen Cards

If your card is lost or stolen:

To Report a Lost or Stolen Tompkins Credit Card:  24 Hour Card Member Service | 1-800-558-3424  

For Debit Card or ATM Card Assistance:  Card Services | Monday - Friday 8am-7:30pm, Saturday 9am-1pm | 1-877-282-0444 

To Report a Lost or Stolen Debit Card or ATM Card After Hours:  1-866-546-8273


Monitor your account for any unauthorized transactions and notify us immediately if any look suspicious. Change passwords and update information online where the lost or stolen card information is used or stored.