Tips To Protect Your Personal Information Online
Whether you are banking online or not, you should always take the necessary steps to prevent theft of your financial information. By staying knowledgeable about possible Internet and e-mail scams, you will be better prepared to protect yourself. Here are tips to protect your personal information online.
- Keep all of your passwords private and do not share them with anyone.
- Refrain from disclosing your personal information through unsolicited e-mails and telephone calls. Beware of e-mails that may warn of dire consequences unless you validate your information immediately. Contact the sending company to confirm the e-mail’s validity using a phone number or Web address you know to be genuine.
- Always use the logout button to discontinue your Internet Banking session and then close your browser.
- Immediately leave any site that appears suspicious or seems to not perform the function that it claims to provide. Carefully check the spelling of a web address so as not to be fooled by a fraudulent site that is identical to the legitimate site. Often fraudulent site URLs can differ from legitimate site URLs by only one stroke or character.
- Be careful about what you install or download to your computer. Avoid downloading software from sources that you do not know and trust.
- Read the complete End User License Agreement before clicking “Agree” when downloading any software.
- Be suspicious of any information collecting webpage that does not have a home page or a home page with an “under construction” message.
- When using an online site for banking or other consumer activities, carefully read the site’s privacy and security statements. Always look for the padlock icon on your Internet browser.
- Maintain up-to-date virus protection and use a personal firewall on your PC. If you use MS Windows, install up-to-date service packs.
- Review your online credit card and bank accounts to make sure there are no unauthorized charges. Also, review all account statements as soon as they arrive by mail or are available online.
- If you notice any unauthorized activity on your accounts, please contact us immediately so we can take steps to protect your bank accounts.
- If you believe you have responded to a fraudulent email or website, please send a copy of the email and/or a link to the suspicious site to ibankBOC@tompkinsfinancial.com
For more information on Internet/e-mail scams and identity theft issues, visit the Federal Deposit Insurance Corporation, Federal Trade Commission, the National Consumers League, or the OCC Consumer Protection News.